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2023 BBC. 2023 Resolver Consumer Online Limited. privacy legislation. Contact us if you think it should be reopened. The secret mine that hid the Nazis' stolen treasure. City of Wolverhampton Council takes taxi licensing seriously. ago In Wolverhampton they can use older taxis That's the main reason 13 blake-a-mania 8 mo. We will also advise you if we cannot provide you with the information Use Resolver to make a complaint. Most populous nation: Should India rejoice or panic? and a limited company (03277032). 'Downloads' section of the Council's Taxi Licences webpage). ( <>
( Less teenagers have meningitis protection since before pandemic, Coronation uproar as Birmingham residents react to allegiance pledge with everyone saying same thing, A new independent pizza restaurant is coming to Harborne & its giving away free pizzas, More than 20,000 Russians dead in Bakhmut, US says, Rita Ora and Karlie Kloss arrive at the Met Gala, France May Day protests leave dozens of police injured. ( request. The situation has led to a chaotic picture emerging around the country, with authorities unable to control all cabbies working in their area. Applicants are also required to disclose any previous licensing history. City of Wolverhampton Council Taxi Licensing Safeguarding Statement, A face-to-face English assessment (followed by a recorded interview where there are any concerns), Safeguarding children and vulnerable adults. Just raise a case and leave feedback after. City of Wolverhampton Council licensed Hackney Carriages and Private Hire . 2000andwe aim to senda response by4 December 2019. The delegation was agreed by the district authority's cabinet on. (Q@QH((((((((aEP2Sk`(= ( Where there are motoring convictions, these are also considered against the Councils guidelines.
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" (QA!EPEPEPES ) QE QE You therefore need a debit or credit card to make the payment.. You must also complete a DBS application (Criminal Records Check) and provide a DVLA three . ZLP J;i Pi(KBR :J((ZJ(RRQE QE Q@ )))hEPEPRI@Rs@)ii(z ( Slower processing times and higher fees elsewhere had encouraged many drivers to choose Wolverhampton. SocietyWorks Ltd ( of how you may appeal (if appropriate). ( We are dealing with yourrequestunder theFreedom of Information Act Papers found the situation had emerged since the government in 2015 ruled drivers could register anywhere in the country, not just their local area. @RRQE%0(JZ (QE Contact details. services through our wholly owned subsidiary which may be legally privileged and/or subject to the provisions of In Birmingham, where there have been four serious sexual allegations against drivers licensed in Wolverhampton, the council said it was concerned the Deregulation Act had "resulted in a situation where there are many vehicles and drivers in the city over whom the council has no enforcement powers". The vehicle is then checked in person by our trained vehicle inspectors. Its quick, easy and totally free. send you a fee notice and we will require you to pay the fee before If you are not the intended recipient, an addressing or transmission error City of Wolverhampton Council has increased the number of licences it issues eightfold since the Deregulation Act 2015 was introduced, meaning drivers no longer needed to live or work in the area of the local authority that granted them a licence. We also undertake Compliance Operations throughout the year, including Friday and Saturday nights to ensure safety for visitors to the night-time economy. A driver working in Southampton when a serious sexual allegation was made against him in October 2017, A Wolverhampton taxi driver accused of being involved in child sexual exploitation on 16 June 2017 in Bolsover, Derbyshire, A serious sexual allegation recorded as taking place in Mansfield, more than 70 miles away, on 3 October 2016, One allegation of CSE made in Shropshire in January 2018 along with two other serious sexual allegations in 2017, In Telford, where authorities have dealt with. Customer Engagement Officer (IKFh I@Q@ E- QE QE QE QE QE QE QE QE QE QE QE RR ( ( ) sG4sH999999( ()i)h( (QE ( Drivers must attend a one-day driver training programme, provided independently by Worcestershire County Council. Importantly, our driver conditions dictate that drivers must cooperate with reasonable requests from compliance staff authorised in other areas. Established in 2008. This request has been closed to new correspondence. uKIJ( (C
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%( _(4 PR@%PK ( Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? mySociety If their licence is revoked, this decision is recorded on NR3S, in case the driver tries to apply for a licence at another authority. Governance . all of the information you have requested. ( The standard of behaviour and level of trust expected should be demonstrated in the conduct of those licensed at all times. The first is an enhanced Disclosure and Barring Service (DBS) check, which includes a check on the children and vulnerable adults barred list. Council cannot accept responsibility for any loss or damage arising from ( This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. requested for any other reason together with the reason(s) why and details Concerns have also been raised over passenger safety. Prof Rod Thomson, Shropshire Council's director of public health, said the authority was "concerned that public safety is being threatened and environmental aspirations diluted in cases where drivers and vehicle proprietors 'shop around' to be licensed by local authorities that demand lower standards and then exclusively or predominantly work in an area or areas where standards are higher and licences more difficult to obtain". n)=_} bRqHCD@[WP,=|B2Ho|Sc$+! We couldnt load the mail server logs for this message. It's quick, easy and (best of all) it's free. which may be legally privileged and/or subject to the provisions of When questioned by council officers, Ayub, of Broadway, in Shirley, Solihull, said the increased cost was a result of coronavirus. Any views expressed in this email are those of the individual sender, This email contains proprietary confidential information some or all of Complaints . Wolverhampton City Council, Download a zip file of all correspondence, Children and adults removed by social services due to poor housing conditions, Correspondence between UBER BRITANNIA LIMITED and Wolverhampton City Council. endstream
ago Printed from https://www.whatdotheyknow.com/request/taxi_complaints_4?unfold=1 on May 02, 2023 00:03. The BBC is not responsible for the content of external sites. Predators can use relaxed rules to become taxi drivers and gain access to vulnerable passengers, a victim's charity said. The customer was charged 15 for a trip to Russells Hall Hospital from her home in Dudley, which is typically priced at 7. has misdirected this e-mail; you must not use, disclose, copy, print or have been taken to ensure that no viruses are present. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. ( Whilst people apply to Wolverhampton from all over the country, we conduct compliance operations all over the country. Before becoming a driver,. L thompson made this Freedom of Information request to Wolverhampton City Council Private hire drivers have been accused of sex crimes over 150 miles away from where they are licensed, Taxi drivers have held protests around the country over cross-border hiring, Taxi drivers in Wolverhampton say they have been protesting about the issue for years. ( However, the authoritys dominance of the market has not gone down well with other councils, some of which have seen their own private hire applications plummet. Learn more about Resolver Pro and how to claim your business. [1][Wolverhampton City Council request email] Taxi and cab drivers have staged go-slow protests against the current regulations around the country, saying they leave the public at risk. Did this woman die because her genitals were cut? Wolverhampton Council has always defended its position, stating that it oversees enforcement operations all over the country, and that any profits it makes from licensing are ploughed back into the scheme. Taxi drivers and council colleagues say farewell to Elaine Moreton (centre) who is retiring at the age of 75 after 39 years' service. Did this woman die because her genitals were cut? (Q@Q@QL(EPE% QKI@-%G4s@ %/4sHhy9 94 )
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))QCRPE RQHaEPE%- QI@E)i)hQEQE !BQKE u'49hbm8h! On April 29, 2020, council officers received a complaint that Ayub, aged 25, had picked up a passenger who had not pre-booked, which is a requirement of both her private hire licence and car insurance policy. Best and worst companies at resolving issues. The topic of taxi safety comes after the case of "black cab rapist" John Worboys, who police believe may have carried out more than 100 rapes and sexual assaults on women he picked up in London between 2002 and 2008. City of Wolverhampton Council takes taxi licensing seriously. <>
Members of the council's regulatory committee are set to discuss the matter on Wednesday. We take passengers safety and wellbeing seriously. A total of 927 drivers were said to be waiting for a hearing to determine their application. The city has taken on new staff in a bid to cope with demand, documents say. The court heard that Ayub frequently carried the passenger without their journeys being pre-booked through a licensed private hire vehicle operator which is illegal and contrary to Section 45 of the Town Police Clauses Act 1847. Has the incident been reported to the police. It is intended solely for the addressee. J^h'K~s@sIMJZJ)( NOTE: Please do not edit the subject line when replying to this email. ( Freedom of Information Act 2000 He backed plans for a government review into licensing, saying it should "bring it up-to-date and to create a regime that is fit for the 21st Century". the case and advise you of your rights to request an internal review and The overall figure for last year was up 25 per cent on 2018, and represented an 18-fold increase on the 833 licences the authority handed out in 2015. endobj
( Navdeep Nijjar Explore in 3D: The dazzling crown that makes a king. (05798215). Every council in England would be told to carry out checks on all applicants. Wolverhampton Council, privacy legislation. 30 March 2022. Wolverhampton Council currently operates a Get Home Safe campaign which seeks to make sure the public are aware of the differences between hiring hackney carriages and private hire vehicles. Wolverhampton City Council Taxi Licensing. A Ministry of Transport (MOT) certificate dated no more than 10 days prior to the application date must also be provided. View our cookie policy here. It currently has 4,461 drivers licensed. Consumer guides, newsletters, surveys and more! With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Wolverhampton City Council. Before April 2015, there. is a registered charity in England and Wales (1076346) The data was provided in a Freedom of Information request. JFIF ` ` C Raheel Shah, chairman of Wolverhampton Private Hire Drivers' Association and a taxi driver himself, said: "We have been protesting for more than three years over this. This includes when drivers are operating outside of Wolverhampton, where drivers are expected to co-operate with reasonable requests from compliance staff authorised in other areas. If you need to make a complaint about a driver or a vehicle, . . Governance ( We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Follow BBC West Midlands on Facebook, on Twitter, and sign up for local news updates direct to your phone. City of Wolverhampton Council licensed Hackney Carriages and Private Hire Vehicles are referred to collectively as 'taxis' in this policy. Most populous nation: Should India rejoice or panic? We need to support the private hire trade in the city and not turn ourselves into a taxi version of Gretna Green. The Councils Guidelines are regularly reviewed and as of November 2022 are currently under review pending the anticipated publication of Government Best Practice Guidance. Finally, the driver must attend our offices in person, where they undergo facial verification against their driving licence and proof of right to work in the UK. JZ(99(J ( ( ( ( ( ( ( ( ( ( ((EPEPER(96 If you hold a current Driver or Vehicle Licence with City of Wolverhampton Council, you will need to register with the "My Licence Portal" to inform of arrests, cautions, charges, convictions and Fixed Penalties as part of your conditions of licence. Video, The secret mine that hid the Nazis' stolen treasure, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, More than 100 police hurt in French May Day protests, MasterChef Australia host Jock Zonfrillo dies, Explosion derails train in Russian border region, Street piano confiscated as public 'break rules', Yellen warns US could run out of cash in a month, US rock band Aerosmith announce farewell tour, NFL player's daughter, aged two, drowns in pool. In May 2017, the chair of Wolverhampton's licensing committee, Alan Bolshaw, wrote to Sajid Javid, who was then Communities and Local Government Secretary, urging him to create a national database of drivers so that adequate background checks could be carried out, even suggesting the council fund it. It should be noted that there is no provision in legislation to refuse to consider an application from an individual who lives outside of Wolverhampton. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. L thompson made this Freedom of Information request to Wolverhampton City Council The Council uploaded all its historic computer data to this register and all refusals by the Council are added to this register. This email has been scanned for all viruses and all reasonable precautions Taxi drivers to face extra criminal checks, Taxi driver jailed for sex assault in cab, Taxi licence regulation 'must be tougher', Taxi and private hire vehicle licensing report, Taxi Complaints - City of Wolverhampton Council, Generations of Wolves speedway fans turn out in force to the first meeting since bombshell stadium news, Stourbridge shoppers 'intimidated by aggressive begging' in town centre. Where complaints are made, the Council has a key performance indicator (KPI) for all complaints involving safeguarding concerns to be investigated within one day. Navdeep Nijjar ( The Council also considers whether the complaints against the driver necessitate consideration by the Disclosure and Barring Service for the former driver to be added to the children and/or vulnerable adults barred lists. VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. Read about our approach to external linking. w !1AQaq"2B #3Rbr stream
Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. 9 0 obj
(( ) ( ( L9@sG4s@4sG4s@4sG4s@sKG4( ((((aEP0(QE( ( (`QE The secret mine that hid the Nazis' stolen treasure. Placing members of the public at unnecessary risk by taking a booking without valid insurance is unacceptable.. Please provide your details so we can keep you informed on the outcome of the complaint you wish to raise. <>
The driver can only undertake work in a vehicle licensed by City of Wolverhampton Council. The authority said it dealt with complaints robustly, with all safeguarding issues dealt with within a day "regardless of where the driver is in the country". ( Read about our approach to external linking. ^PER`QE Councillor Alan Bolshaw, the citys licensing chief, said: Councillor Bird seems to have come quite late to the party. ( 13 Birmingham pubs named after royalty - but are they celebrating the Kings Coronation Weekend? ( A total of 170 taxis were inspected by our dedicated Roads Policing Unit, in line with COVID and road safety regulations. Help us protect your right to hold public authorities to account. The vehicle proprietor must be registered with the Information Commissioner's Police were informed in all cases, it said. But it added: "We are currently developing a referral mechanism that would inform, in writing, all the relevant safeguarding, policing and licensing authorities in an area when we take action in relation to a driver licensed by us, but operating in their area.". VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. On Tuesday, the Department for Transport announced new proposals for taxi and private hire drivers to have to pass enhanced criminal record checks before being granted a licence. (%-% ii(BsKIh9O/4 GS jJV ( ^j@J(QH((((((( The Local Democracy Reporting Service said that since the change in the law, Wolverhampton had invested heavily in its digital licensing service, reducing processing time and cost. Please provide as much information as possible to help our Licensing Compliance team investigate your complaint. Please notify It has granted 35,035 private hire licences since 2017, pumping 8.7m into the authoritys coffers. (Q@%- QI@EP'4s@. DBS checks are also carried out on vehicle licence applicants, as well as a check that the vehicle is insured for public and/or private hire. Many established taxi drivers say the Deregulation Act 2015 is threatening their livelihoods and claim a change in the application process is "risking customer safety". Contact us if you think it should be reopened. Read about our approach to external linking. South Staffordshire Council is handing over taxi and private hire licensing functions to Wolverhampton Council (CWC). CCTV may also be fitted to cars, with an encrypted system so footage could only be accessed if a crime was reported. The council report also stated its licensing team prioritised drivers in its own area and had taken on 20 extra staff in the last year to deal with the volume of applications, with plans to appoint more. Wolverhampton Council Current guidelines allow councils to set their own driver standards, including whether to make the checks. Taxi complaints. is a registered charity in England and Wales (1076346) the author immediately by replying to this email. If we decide a fee is payable, we will } !1AQa"q2#BR$3br Putting things right Complaints process Other options It is a criminal offence for people on barred lists to apply to work in a regulated activity and offenders are reported to the police. Drivers must undergo medical certification to Driver and Vehicle Licensing Agency (DVLA) Group 2 Standards. The application fee for a New Private Hire Driver licence is 64.00 for a 1 year licence or 120.00 for a 3 year licence and must be paid electronically as part of this application process. You may change your settings at any time or accept the default settings. They will investigate your complaint and respond to you direct. It showed that in 2019 a total of 11,461 applications to Wolverhampton Council came from drivers based in Birmingham, while there were 2,457 from Manchester, 1,926 from Coventry, 1,279 from Leicester, 1,102 from Nottingham and 432 from Telford. To pay your Parking and Bus Lane Penalty Charge Notices online you will need: your Parking and Bus Lane Penalty Charge Notices reference number your debit or credit card details Account details. The licensing authority has been made aware of complaints against drivers via police, other councils and by passengers themselves. ( "There have been several consultations about the private hire trade and he appears to be playing catch up. Council's taxi licensing change aims to save money. The service has never failed an audit. Get started. As such, the Council considers those applications and where the applicant is fit and proper, a licence is granted. ( SocietyWorks Ltd disseminate the information contained within this e-mail. The secret mine that hid the Nazis' stolen treasure. 2019aboutTaxi complaints i90#?WHB
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6YgY]BPU8q-HG-b%+aK`y=DUFB%2)x$T'oSz+! Photo: Wolverhampton Council Drivers gathered outside. PQ[PKE))h4 QEIK@QZJ )h@ E-% - RPQE -PEPEPEPEPEPHih( (( ( ( ( ( ( ( ( ( ( ((JZ@QE QE H9@ %/4sI@ E- QE% QK@ EP0(QE(QE QE %-S ) QE RQFhi)i( (E4hz ?hh 94P JZ(4 i(9(E -'4G4:9CG4 RJ) JB1E RP~( IE(ABQE Printed from https://www.whatdotheyknow.com/request/taxi_complaints_5 on May 02, 2023 00:03. Complaints about taxi drivers. xUMo0#HMH,mQ-Uki66>X{o<3n|uYK6+m ( Responsible for local and national political stories, opinion, comment and analysis. Please note, if you are not willing to provide a witness statement we may be unable to process your complaint fully. It licences drivers from around the UK including Scotland, Manchester and Nottingham. ^hibQE( ZJ(EPEPER ( ( ( ( ( ( (QE( E6)
E:hwAKKAIKI@Q@IE QE R(4 J )hi( (i( To apply/renew your driver or vehicle licence follow the links below. Magistrates dismissed Sahrish Rahat Ayub's appeal against Wolverhampton Council's decision to revoke her private hire driver licence. DearL Thompson Where there is information on the applicants DBS certificate, this is considered in accordance with the Councils Guidelines. In one instance, a council officer drove more than 100 miles to a suspect driver's home and "took his licence away from him on his doorstep". Over the same period Wolverhampton Council had 1,018 applications from private hire drivers based in Walsall. <>/OutputIntents[<>] /Metadata 371 0 R/ViewerPreferences 372 0 R>>
Subscribe to one or all notification sources from this one place. Fears have been raised drivers are "shopping around" to find the easiest way to obtain a licence. Freedom of Information Act 2000 We provide commercial It will see eligible drivers receive a one-off payment of. In some case, a fee may be payable. ^hE/4 Ph @EPsG4R(99 (iH=iOjJ@/&R
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and if anyexemptionsapplyto some or all ofthe information then we (/65hQJ1AE% RR)(JZ(AIE R ZC@RPKE% QK@ E- QE QE QK@ EPEPEPIKE %Q@ EPzQE QE QE QE QE QE QE QE QE QI@E% QKE ( Reports of child sexual exploitation are among allegations made against drivers licensed in Wolverhampton, but who also operate across England. Are you the owner of any commercial copyright on this page? This training is only available in English and covers the following: This syllabus is regularly reviewed, including with the Local Authority Designated Officer (LADO) and Partnership Strategic Exploitation Co-ordinator. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Yours faithfully What action has been taken by Wolverhampton council? The secret mine that hid the Nazis' stolen treasure. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.04] /Contents 4 0 R/StructParents 0>>
If you have a complaint about a driver, vehicle proprietor or operator, you can provide information at Taxi Complaints or call our dedicated complaints line 01902 55 TAXI. In Wolverhampton itself, there were four allegations of CSE and four serious sexual allegations. the author immediately by replying to this email. (JaIKE9R@J_sMjJ ZJU%0 ofWolverhampton Council . Political Editor for the Express & Star. The BBC is not responsible for the content of external sites. It is only after these checks have been satisfied that an applicant can become a licensed driver. (Q@(((ER ( (( );R QG4s@4Q4 3G4PRSi PE%EPG4Q ( UIE( E-#RQE fQGARPE(EZ())ZNhPKE z 5/4> !P EPER ( ) QE QE QE QE QE QE QE QE QEQE QIP%
((jGIKGz )(J(( _Z)(Z()h)h (((((( ( LEPEPEPEPEPEPEPEPEPEPE RE None of the councils for the areas where offences were alleged could confirm whether they had been made aware of the suspect driver operating in their area. Dear Wolverhampton City Council, Number of Private hire taxi operators who have breached their operators licence conditions including name of operator and details of breaches from 2017 -2019 . In the last five years the city council has received applications from 325 miles away in Perth a six-hour drive from the city, and 254 miles away in Truro, Cornwall, which takes almost five hours to get to by car. ( hh hh hhQ@%- QK@ EPEPPQE QEQE QE QE0 Simple! A site to help anyone submit a Freedom of Information request. Please check with your phone provider if you are unsure about how much a call will cost. Video, The secret mine that hid the Nazis' stolen treasure, the government said it was tightening taxi safety guidelines, increased the number of licences it issues, sign up for local news updates direct to your phone, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, More than 100 police hurt in French May Day protests, MasterChef Australia host Jock Zonfrillo dies, Disney faces countersuit in feud with Florida, US rock band Aerosmith announce farewell tour, NFL player's daughter, aged two, drowns in pool, Street piano confiscated as public 'break rules', Yellen warns US could run out of cash in a month.
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